ANSWERS TO YOUR QUESTIONS

General Information

What is One52?

One52 is the home of designer furniture in the Middle East. With a flagship store in Dubai and a growing ecommerce presence, we have partnered some of the most recognised, global design brands and made them more accessible in the region. One52 is a trusted distributor for brands including USM, Vitra, Flos, Artek and Interstuhl.

Why should I choose One52?

One52 was born out of a love of design, and a value that is shared throughout our team. We work closely with our brand partners to deliver authentic, quality furniture, lighting and accessories, partnered with exceptional customer service and support. Our team’s experience, interest and talent allows them to help find the right design solution to meet your home or office needs.

Is it safe to shop with One52?

We have gone to great lengths to ensure that our customers can shop with confidence. We have implemented high level security throughout the purchasing process to protect you and your data. We deal only in authentic products and are equipped with the documentation and credibility in the market to validate this claim.

Where can I find more information about your products?

Whether you require more information on a specific item, one of our stocked brands or would like to know more about One52 and the services we provide, our team are available to answer all your questions. Feel free to give us a call or email and we will assist you with your query.

Do you offer a furniture installation service?

Yes, you can add the installation service to your furniture order with us.

How do I differentiate between an item of designer furniture and a copy product?

It can be difficult to recognize an item of original designer furniture from a copy, particularly when purchasing online. Sellers of unauthentic furniture use intentionally misleading and confusing words like "reproduced", "replica" or "inspired by” in the title of the products. When you purchase a product from One52, all our products come with the necessary documents required to confirm their authenticity.

What happens if I receive a damaged item?

If your item arrives damaged, a replacement will be provided as soon as possible. To request a replacement please use our contact form, call us on +971 4 227 5752 or email info@one52.ae.

Will I get the same product that I see online?

All photos are taken with the highest quality to reflect all the detail of each item. You may find a little difference in some of the products due to lighting or the nature of the manufacturing process.


Payment Information

Lorem ipsum dolor sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat.
IS BUYING ON-LINE SAFE?
Lorem ipsum dolor sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip.

Orders and Returns

HOW DO I PLACE AN ORDER?
Lorem ipsum dolor sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
Conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
Quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
HOW CAN I CANCEL OR CHANGE MY ORDER?
Lorem ipsum dolor sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip.
HOW DO I TRACK MY ORDER?
Lorem ipsum dolor sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip. Conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris.
BACK TO TOP